Amy has been employed by ADVOCATE since 2011. She has been a certified coder for over 15 years. In her role as Operations Director, her primary focus is on ensuring efficient and seamless client service within the operations team. Amy oversees the operations of the coding, charge entry, and clean claim department including monitoring quality and quantity of workflow. She identifies and implements improvement measures and policies that will enhance the departments.

Amy is a member of the AAPC.  She has a Bachelor of Arts in Organizational Management with a minor in Health Care Administration from Ashford University.  Prior roles include Supervisor for Nationwide Children’s Hospital and Coding Auditor for Ohio Workers Compensation.